• You will find it easier to submit your interlibrary loan requests. With ILLiad, you enter your name, address, and other personal information into the system only once, at the time of your first request.
• Your request will be handled more rapidly and accurately as problems relating to misinterpretation of hand-written requests are eliminated.
• You can get many of your photocopies more quickly through Electronic Delivery.
• You can get information about the status of your request through the Web at any time from any location without having to call the ILL Department.
• Library personnel are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your inquiries about your request. We are also able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.

Your username and password allows us to give you secure access to information about your interlibrary loan requests. We can also enable you to edit your personal information such as your address or phone number.

Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password also can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the library staff. The password you set is stored in an encrypted file.

It can be. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache. If you are concerned about the privacy of your interlibrary loan requests, you can take the following steps:

1. When using a public access workstation, exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.
2. Access ILLiad from a public workstation in the Interlibrary Loan office in the library. These computers are supervised by the library staff.
3. Access ILLiad only from your personal computer or an otherwise secure workstation.